RIGHTS

Patient Rights & Responsibilities

Patient Rights & Responsibilities

For all planned cases, Customer service executive shall inform you a day prior on date and time of arrival.

RIGHTS Responsibilities

Rights

To be informed of all patient rights and responsibilities governing patient conduct in an understandable language.
To expect his/her customs, personal values, beliefs and dignity to be respected.
To have his/her personal privacy respected.
To have reasonable help in case of disability.
To receive equal care with respect.
To expect that all communications and records pertaining to his/her medical conditions will be handled confidentially and to be protected from loss or misuse.
To receive truthful information before or during admission when his/her needs excess the hospitals capability for care.
To receive care in a safe and secure environment free from theft or loss.
To be protected from abuse or assault especially infants, small children, disabled individuals and the elderly across the hospital.
To receive complete information about the diagnosis, proposed treatment, potential benefits, potential complications of different treatment options and prognosis of his/her case in a language and terms that he/she can understand to make informed decisions.
To fully understand the consent form prior to the start of specific, non-emergency medical procedures or treatment and to identify his designee incase of disability to sign the informed consent.
To participate in all aspects of his/her medical care including discharge planning and receive reasonable continuity of care after discharge. To have family members involved in care decision as appropriateز
To have a written consent prior to photography especially the face.
To refuse diagnostic procedures and treatments offered after the consequences of refusal have been explained.
To know the name and qualifications of individuals involved in the service he/she receives.
To request the doctor of his/her choice upon admission, and to ask for a second opinion.
To be notified in case if transfer from one consultant to another is required.
To acquire a prompt and reasonable response to demands, needs, or questions.
To have appropriate and timely assessment and management of pain.
To be informed and assisted for the initiation, review, and resolution of complaints.
To express his/her wishes concerning tissue and/or organ donation.
To know if medical treatment is for purposes of experimental research and to give his consent or refusal to participate in such experimental research.
To receive an explanation of any financial statement relating to treatment or service.

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